Get in Touch With Us

Got a question about something you've read on alandalby.co.uk, spotted an error, or want to suggest a brand we should be looking at? This page covers how to reach us and what happens once your message lands.

How to Reach the Team

Email is the best way to get hold of us. We read every message that comes in and try to reply within a couple of working days. Write to us at [email protected].

A quick note on what your enquiry is about helps us route it to the right person and get back to you sooner rather than later.

What We Can Help With

  • Questions about our reviews — if anything in our coverage of new casinos not on GamStop, welcome offers or payment methods needs clarifying, ask away.
  • Corrections — bonus terms, wagering requirements and operator details change often. If you spot something that looks out of date, tell us and we'll check it against the current terms.
  • Suggestions for coverage — if there's a brand, a payment method, or a topic like self-exclusion you'd like us to write about, let us know.
  • How we rate and rank sites — if you want more detail on why a particular casino sits where it does in our tables, we're happy to explain our reasoning.
  • Support and safer gambling — if you or someone you know would benefit from guidance on managing play, mention this in your message and we'll point you towards appropriate resources.

If you're weighing up which site to try next, our guide to trusted non-GamStop casinos in the UK is a good place to see how the current options compare before you get in touch with a specific question.

What Happens After You Email Us

A real person reads and answers every message — there's no automated reply standing in for a genuine response. Our aim is to get back to you within two working days, though this can stretch a little at busier times. We'd rather take the time to give a useful answer than a quick, thin one.

Why Your Feedback Matters Here

Reviews and rankings on this site are only as good as the checking behind them. Reader feedback is one of the ways we keep our coverage of casinos not on GamStop, their bonuses, payment options and game selections accurate and current. If something you read here didn't match what you found on a casino site, we want to know — it helps us keep the comparison honest for the next person reading it.

Thanks for taking the time to get in touch. Whatever the reason, we'll do our best to give you a proper answer.

This site is intended for readers aged 18 and over.